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Have questions regarding Jyotish gemstones, sacred Rudraksha, jewellery craftsmanship, or order delivery? Our concierge team is pleased to assist you.
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Connect with our customer care concierge directly via WhatsApp, phone, or email.
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Message us directly for gemstone recommendations, high-res video inspections, or certificate inquiries.
CHAT ON WHATSAPPTelephone & Care+91 98765 43210
Email Inquiriescare@astroratna.in
Concierge Operating HoursMon - Sat: 10:00 AM - 7:00 PM IST
Registered OfficeNew Delhi, India
Grievance Redressal & Escalations
Under the Consumer Protection (E-Commerce) Rules, 2020 and DPDP Act, 2023, you may escalate unresolved issues to our designated Grievance Officer:
Designated Officer: Data Protection Officer
Escalation Desk: privacy@astroratna.in
Direct Helpline: +91 98765 43210
Statutory Acknowledgment: within 48 business hours • Formal Resolution: within 30 days